Registering issue

(I paid but I cannot register / login)

Dominic

Last Update a year ago

Don’t worry, we’ll help you !


  1. Have you checked to see if the registration email was placed in your spam folder ?
  2. Is your Paypal email address still valid ?
  3. Contact us with the Customer Support widget in the lower right corner of the screen, if no agent available, leave a message (we usually respond within 24 hours).
  4. If we have not been able to establish contact with you after a few weeks, we will give you a refund.

Common reasons why email is not delivered :

  • Registration email placed in the spam folder.
  • Registration email blocked by client mail server.
  • Client mailbox is full.
  • Paypal email address is no longer valid.

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